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Lesson 1:
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Communicate technical subjects clearly to non-technical readers.
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Lesson 2:
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Provide information that suits the reader's knowledge of the subject, educational background, technical expertise, need for concrete explanations, and need for depth of knowledge.
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Lesson 3:
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Include everything every intended reader needs to achieve your objectives.
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Lesson 4:
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Give readers the information they need at the specific points where they need it for maximum understanding.
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Lesson 5:
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When readers have differing needs or abilities, write different versions of the document or sections within the document to match the readers' needs and abilities.
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Lesson 6:
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Write the information in clearly defined information blocks that the reader can read, understand, and remember, one block at a time.
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Lesson 7:
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For each information block, write an explicit opening statement the reader can use to begin putting the block's details into a framework.
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Lesson 8:
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Present information in a clear visual blueprint so readers can see the organization as they read.
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Lesson 9:
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Use tables to organize the information so readers can place the details into a clear framework.
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Lesson 10:
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Use key terms consistently.
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Lesson 11:
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Fully explain the concept behind every new key term as the reader encounters it.
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Lesson 12:
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Write clear, focused, organized paragraphs that help readers identify, understand, and remember concepts.
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Lesson 13:
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Write sentences that are complete, simple, clear, and straightforward.
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Lesson 14:
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Use only simple punctuation.
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Lesson 15:
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Use words every intended reader will understand.
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