Documentation and Users Guides Writing Training

The Writing Computer User Manuals and System Documentation course teaches the skills of writing computer system documentation, users manuals, installation guides, and quick-reference guides. It teaches a task-oriented approach to developing user support materials: all of the writing is done from the user's point of view, not the system's. The goal of computer user support materials is to make the user successful and satisfied with the system.

CONTENT: Lesson 1: Introduction to Writing User Support Materials; Lesson 2: Understanding Users; Lesson 3: Planning the Project; Lesson 4: Doing the Task Analysis; Lesson 5: Working with Subject-Matter Experts; Lesson 6: Writing Steps and Actions So Users Cannot Misunderstand; Lesson 7: Using Illustrations, Screens; Lesson 8: Writing Online Help and Tutorials; Lesson 9: Choosing a Reader-friendly Format; Lesson 10: Writing the Quick-Reference Guide; Lesson 11: Usability Testing; Lesson 12: Editing, Proofreading, and Style; Lesson 13: Publishing the Manuals
PREREQUISITES: Basic command of the English language with no serious usage problems.
TUITION: $295
TEXT: $68.33
DURATION: 13 lessons, approximately 34 hours of study. All lessons must be completed within four months.
ENROLLMENT AND START DATES: Enrollment is currently open. Fill out the registration form at https://www.writingtrainers.com/register/regiformdata.htm . Your syllabus will be online as soon as possible after registration is finished. Complete lessons at your own pace, as long as you finish them within four months.

Link to the whole catalog of 45 courses.

E-mail the Center at center@writingtrainers.com