Paul, Hastings, Janofsky, & Walker LLP (PHJW) has law offices in Atlanta, London, Los Angeles, New York, San Francisco, Stamford, Tokyo, and Washington, D.C. Because of the importance of proofreading in a law office, the firm had been encouraging secretaries, word processing staff, and assistants to study English usage (grammar, spelling, and punctuation). The effort was unsuccessful because it lacked a unified structure.PHJW asked the Business Writing Center to develop a Legal Proofreading Skills training program that staff could complete in four, 2-hour sessions at any office. The resulting Legal Skills Proofreading training program,
- is Internet-based so staff can take it when they are able
- contains course and lesson pre- and post-tests scored immediately by the computer
- includes legal text for examples
- trains staff in areas specifically relevant to law offices
- has a "guidelines" list of the skills for each lesson so staff can skip skills with which they are already familiar
- has an alphabetical index to the rules, making the online training course an online reference tool for later use
- is administered by an instructor who is readily available to monitor progress, give encouragement, and answer questions
- includes periodic progress reports accessible to administrators