[A recent memo a student sent to her supervisor] I recently completed an online course, “Writing Effective Business Letters,” through the Business Writing Center at Businesswriting.com. I chose this particular class because I wanted to improve my communication skills in writing effective letters to our tenants and general daily business correspondence. This course helped me to improve my writing skills in different areas. In one lesson, we practiced conveying messages in as few words as possible. (Less is more!) I can tend to be wordy, so this was extremely helpful to me. Another lesson focused on skills to relay good news and bad news to the reader. Tenant letters are not always sent with good news messages, so this was useful as well. I enjoyed this class as well as the previous course I have taken with The Business Writing Center. Dr. Hogan is a great instructor, and I would highly recommend this online class to anyone needing help with their writing and communication skills. Tricia

Dear Dr. Hogan and Ms. Griffin, I have learned a great deal and been able to benefit from using it at work. My supervisor is very pleased with my e-mails. Thanks for all your help and support. Keep up the good work. Virginia

Dear Dr. Hogan, WONDERFUL! I have really learned a lot taking the course. It was a real challenge for me because I do this same thing all day at work and it's hard to make yourself do it when you come home. Last week my boss was asked for comments to an interview type situation that was going to be published in a newsletter. I delegated the work out to a person who is responsible for handling this particular program. My boss was not happy with his responses to the interview questions and just gave a couple of clues to what he was really wanting to stress in the response. I got a second person's responses (who also works with the program daily) and had a media person (speech writer type person) edit them. I didn't particularly like them, so II took the Media person's version and did my own edit. I submitted the three versions to him: the media person's, mine, and the technician's - and guess which one he picked to be published - MINE! Thank you so much for your guidance. Connie

Hello Dr. Hogan, Thanks for all your comments and corrections during the course of this program. Indeed, I noticed a great improvement in my business writing skills and I believe it will help me a great deal in future endeavors. I'm very happy to have graduated considering the work pressure I had in my office. I thank you and your team for the excellent program. I'll definitely recommend it to others. Adonye

Dear Debra, At first I didn't think I would learn much, but I stand corrected. Thanks. Darron